Lacey – Support & Administrative Specialist With a professional background rooted in finance, Lacey has naturally evolved into a key role within real estate administration, bringing structure, precision, and efficiency to the Uppers team. Her transition into administration has allowed her to fully develop her strengths in organisation and client support, making her an integral part of the team’s success. Known for being a highly reliable and proactive support system to senior team members, she places strong emphasis on organisation, task prioritisation, and operational efficiency. Her disciplined approach ensures that daily responsibilities are executed seamlessly, maintaining momentum and consistency across all aspects of the business. She brings a self-motivated and solutions-driven mindset to her role, taking initiative and finding fulfilment in contributing to tasks that make a meaningful impact. Her ability to manage multiple responsibilities while maintaining attention to detail ensures that both team and client expectations are consistently exceeded. Clear, professional communication is at the core of her approach. Lacey engages confidently with clients and colleagues at all levels, fostering a calm, supportive, and well-structured working environment. Her commitment to kindness, respect, and professionalism creates a positive experience for everyone she interacts with. She strongly believes that exceptional service is built on genuine care and integrity, and she consistently strives to create a space where both clients and colleagues feel valued and supported. Outside of work, Lacey enjoys an active and balanced lifestyle, spending time running, hiking, walking her dog, and embracing the natural beauty of the outdoors with family. This connection to nature reflects her calm, grounded, and focused approach to her professional role. Whether supporting the team or contributing to the client journey, she is dedicated to delivering efficiency, professionalism, and excellence in every aspect of her work.